limit of liability
While we take every precaution for the safekeeping and handling of all print, film, digital file, negative, transparency and artwork, submitting these materials for processing, printing, mounting, laminating, or other handling constitutes an AGREEMENT by you that any damage or loss by our company, subsidiary, or agents due to unpredictable defects in materials, or even though due to the negligence or other fault of our company, subsidiary, or agents, will entitle you only to replacement with a like amount of unexposed film and processing, or, in the case of mounting, another print, when possible, and only when initially produced by us. Except for such replacement, the acceptance by our company, subsidiary, and/or agents of the film, print, slide, negative, transparency or artwork is without other warranty or liability, and recovery for any incidental or consequential damages is excluded. Should any material submitted involve high value the onus is upon the client to appropriately insure it. We will not accept originals without a signed release stating the above.
The client must pick up his/her originals upon completion of work; it is the responsibility of the client to verify the receipt of their original art work. We are not responsible for work left in house for more than 30 days after job completion.
For each project a work order will be prepared. It will account for the cost of the work requested. The work order will anticipate variable factors such as imaging, retouching and proofing as may be required. The final invoice may vary from the work order, but the client will be advised when these variances occur. A deposit of half the amount of the work order is required prior to beginning production. Upon completion of the project, the invoice balance must be paid in full is prior to pick up, delivery, or shipping. Payment can be made by check drawn on a U.S. bank, money order, Visa, Mastercard or American Express. Net 30 terms on previously approved corporate or institutional purchases only. 1.5% finance charges will apply monthly to overdue accounts.
Our basic prices are subject to change by us without notice and are non-negotiable. However, projects involving large quantities or editions qualify for discount pricing.
pick up and delivery
Works may be shipped from our facility if the client provides their FedEx account number or credit card number (with expiration date). Local messenger service is also available.
The client must bear responsibility to schedule their work sufficiently ahead of their required completion date. The timetables we supply are non-negotiable.